Returns and Refunds Policy
At Wordwear Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our returns and refunds policy below.
1. Return Eligibility
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You may return most items within 30 days of receiving your order.
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Items must be unused, unworn, and in the original condition with all tags attached.
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For hygiene reasons, some products (such as underwear or swimwear) may not be eligible for return unless defective or damaged.
2. How to Return
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To initiate a return, please follow the instructions provided at checkout or on your order confirmation.
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Please include your order number and reason for the return.
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Return shipping costs are the responsibility of the customer unless the item is faulty or we made an error.
3. Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, a refund will be processed to your original payment method within 7-10 business days.
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Shipping fees are non-refundable unless the return is due to a mistake on our part.
4. Exchanges
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We currently do not offer direct exchanges.
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To exchange an item, please return the original item for a refund and place a new order.
5. Damaged or Faulty Items
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If you receive a damaged or faulty item, please contact us within 7 days of delivery with photo evidence.
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We will provide a replacement or full refund, including shipping costs.
6. Non-Returnable Items
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Gift cards, downloadable products, and any items marked as final sale are non-returnable.